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1. About these terms

These terms apply to every experience, workshop and booking made with Colourist, operated by [Company legal name] at ASHTA District 8, [Unit X], Jl. Senopati No. 83, SCBD, South Jakarta 12190, Indonesia. By booking with us, you agree to them.

2. Bookings

A booking request sent through our website or WhatsApp is not yet a confirmed booking. Your booking is confirmed once our team has confirmed the date and time with you by WhatsApp or email.

Please give accurate contact details so we can reach you about your booking.

3. Prices and payment

Prices shown on our website are starting prices in Indonesian Rupiah. The final price for your experience is confirmed when your booking is confirmed. Payment is made by [X].

Online booking perks apply only to bookings made through our website and cannot be combined with other offers unless stated.

4. Rescheduling and cancellations

You can reschedule your booking up to [X] hours before your session at no cost. Cancellations made less than [X] hours before your session, and missed appointments, may be charged [X].

If you arrive late, we will do our best to give you the full experience, but your session may need to be shortened so the next guest is not kept waiting.

5. Group and corporate bookings

Group and corporate sessions are tailored to each request. Their details, price and cancellation terms are confirmed with you in writing before the booking is final.

6. Your results

Color analysis and image consulting are personal, expert guidance. Our recommendations are given in good faith to help you make your own choices about clothing, makeup and hair.

7. Custom products

Custom lipsticks are made to order for you, so they cannot be returned or exchanged unless they are faulty. Please let us know about any allergies or sensitivities before your session.

8. Changes and contact

We may update these terms from time to time. The version on this page applies to bookings made from the date shown above. For any questions, message us on WhatsApp or visit us at the studio.